KEY SKILLS FOR

KEY SKILLS FOR DIGITAL TRANSFORMATION

DIGITAL TRANSFORMATION

AGILE MINDSET

  • Using iterative approaches to divide work efforts into short phases, for early and frequent evaluations.
  • Flexibility to pivot and transition between varied roles and activities.
agile_icon
agile_icon

AGILE MINDSET

Using iterative approaches to divide work efforts into short phases, for early and frequent evaluations.

Flexibility to pivot and transition between varied roles and activities.

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VIRTUAL COLLABORATION

  • Ability to productively drive engagement and demonstrate presence as a leader of a virtual team.
  • Leveraging behaviours, practices, techniques and tools that facilitate efficient and effective collaboration among dispersed collaborators.
virtual_collab

VIRTUAL COLLABORATION

Ability to productively drive engagement and demonstrate presence as a leader of a virtual team.

Leveraging behaviours, practices, techniques and tools that facilitate efficient and effective collaboration among dispersed collaborators.

Design thinking

  • Combining empathy, ingenuity and rationality to address customer needs by observing behaviour and drawing conclusions about what customers want and need.
  • Ability to take a design-centric approach to work
design_think
design_think

Design thinking

Combining empathy, ingenuity and rationality to address customer needs by observing behaviour and drawing conclusions about what customers want and need.

Ability to take a design-centric approach to work

computational_thinking

computational thinking

  • Ability to understand and practice data-based reasoning
  • Ability to translate data into abstract concepts
computational_thinking

computational thinking

  • Ability to understand and practice data-based reasoning
  • Ability to translate data into abstract concepts

Analytical/Data-driven Mindset

  • Using data and insights to develop, test and validate hypotheses for better decision-making
  • Taking a balanced approach to making data-driven decisions
data_mindset
data_mindset

Analytical/Data-driven Mindset

Using data and insights to develop, test and validate hypotheses for better decision-making

Taking a balanced approach to making data-driven decisions

cross_functionality

Cross-function dexterity

  • Capacity to effectively collaborate across a range of functions
  • Capacity to offer solutions to cross-functional challenges.
cross_functionality

Cross-function dexterity

Capacity to effectively collaborate across a range of functions

Capacity to offer solutions to cross-functional challenges.

team-based orientation

  • Understanding and using behaviours, practices and processes that optimise team interaction and facilitate achievement of common goals
  • Being an accountable leader to the team and having a desire to achieve concensus and involve others in decision making
team-based
team-based

team-based orientation

Understanding and using behaviours, practices and processes that optimise team interaction and facilitate achievement of common goals

Being an accountable leader to the team and having a desire to achieve concensus and involve others in decision making

new_media

New Media Literacy

  • Ability to leverage new media for persuasive communication
  • Using techniques that target social networks and applications to spread brand awareness and promote products and services
new_media

New Media Literacy

Ability to leverage new media for persuasive communication

Using techniques that target social networks and applications to spread brand awareness and promote products and services

Customer-centric orientation

  • Considering the customer experience above all
  • Using practices and techniques to identify and solve pain points most critical to the customer
customer_centric
customer_centric

Customer-centric orientation

Considering the customer experience above all

Using practices and techniques to identify and solve pain points most critical to the customer

cont_learn

Passion for continuous learning

  • Enthusiasm for seeking out and acquiring new information and knowledge
  • A sense of curiosity and a willingness to continue to develop and grow
cont_learn

Passion for continuous learning

Enthusiasm for seeking out and acquiring new information and knowledge

A sense of curiosity and a willingness to continue to develop and grow

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