Government of Ireland & Skillnet-the client
Skillnet Ireland is a business support agency of the Government of Ireland, responsible for advancing the competitiveness, productivity and innovation of business operating in Ireland through enterprise-led workforce development.
THE CHALLENGE
The Irish Government needed 90,000 Irish companies to be able to negotiate the increased customs requirements of trading with the UK post-Brexit.
THE STRATEGY
We reimagined 5 days of face-to-face customs training into a fully mobile experience: A training programme that would help avoid delays and disruption to businesses and customers as a result of incorrect or inaccurate customs declarations.
A scalable, hassle-free virtual training solution: Our challenge was to create a slick and scalable solution to cope with the 90,000 Irish companies who needed this training. We designed an end-to-end technology solution – from a company applying to the programme through to a learner being certified - all via a phone. It was also critical to minimise the admin overheads for the training provider (Skillnet).
RESULTS
Outstanding increase in engagement and performance
The Clear Customs learning experience is accredited by Carlow Institute of Technology (Level 6):
90,000 companies targeted for training
500% increase in training team productivity
Products and Services provided
- Our custom iOS and Android app has API links to a self-registration website.
- Integrates Virtual Classroom booking and session delivery.
- Three bespoke mobile-first learning modules are powered by Teach on Mars.
- Includes four practice simulations.
- Includes 'Train the trainer' materials.
- Provides automated workflows for administering users and reporting.
- A technical helpdesk for support.
CLIENT TESTIMONIAL
It has been an absolute pleasure to undertake this journey with the full Logicearth team. Nothing was a problem. The development process was all about creating solutions where none existed. I am delighted to be associated with this project and am equally delighted with the assistance and guidance provided by Logicearth, without which this would never have been finished.
Mick Curran, CEO of The Chartered Institute of Logistics and Transport
