aligning business impact to solution areas
increase quality
• Project Management
• Six Sigma
• Finance/Accounting
• HR Development (HRIS/SPHR)
• Communication
• IT (Software, Programming, Networking, ERP, Web Design
increase customer satisfaction
• Customer Service
• Communication
• Sales
DECREASE CYCLE TIME
• Project Management
• Sales
• IT (Software, Programming, Networking, ERP)
DECREASE RISK
• Programme Management
• Legal Compliance
• Environmental Safety and Health
• Food and Alcohol Safety
DECREASE COST
• Program Management
• Legal Compliance
• Environmental Safety and Health
• Food and Alcohol Safety
INCREASE SALES
• Customer Service
• Communication
• Sales
INCREASE EMPLOYEE SATISFACTION
• Management/Leadership
• Succession Planning/HiPo
• Personal/Career Development
• Team Building
• Internal Customer Service
INCREASE PRODUCTIVITY
• Develop Skills (Adobe, Microsoft)
• Project Management
• Team Building
• IT (Software, Programming, Networking, ERP, Web Design
• Strategic Planning
