A leading Microsoft Online Services consultant describes how moving your messaging and collaboration services to an online service can benefit your business

ITIL V3 Service Managers Foundation Certificate - £695 + Vat per delegate

To enable participants to have outlined key elements in good customer service provision with the aid of the ‘Fish’ principles and to identify the ramifications of poor customer care and after sales service.

The aim of this course is to explore the causes of conflict and enable delegates to  handle conflicting situations within the organisation.

This course provides a high speed introduction to Scala for experienced Java devemopers. It does not waste time rehashing familiar territory but instead builds on top of delegates existing knowledge. By the end of the course delegates will be able to write and test JSE applications using all the features of the Scala language.