Objectives

Content

• An understanding of coaching

• An ability to identify individual learning styles

• Competence in identifying and establishing appropriate learning objectives

• Competence in the skills required to coach effectively

• Knowledge of how to check and review progress

• Knowledge of how to give effective feedback

• Assess your potential as a coach

• Definition of coaching

• Why Coach?

• The learning cycle

• Individual learning styles and abilities

• Likes and dislikes of learning styles

• Overcoming barriers to learning

• Seven principles of effective on-the-job coaching

• Coaching to build confidence, ownership in the workplace and improve performance

• Use of constructive feedback to promote positive attitudes

• How to recognise and coach poor performers

• How to complete a coaching plan